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FAQ Tip Sheet

FAQs from the webinar

Effective case conferences: the key to quality case management

Frequently asked questions from the webinar - Effective case conferences: the key to quality case management

Written by home health executive consultant Jill Dyer, BSN, RN, HCS-D, HCS-O of J.I.D. Consulting & Coding

No home health agency wants deficiencies after a survey – especially not condition-level deficiencies. Condition-level deficiencies are serious and indicate that an agency is not in compliance with the Home Health Conditions of Participation (CoPs). The top condition-level deficiency in 2018 was §484.60 Care planning, coordination of services, and quality of care.

Home health leaders and staff know that quality case management reduces hospitalizations, improves quality of care, and keeps your agency in compliance. But what is the best way to improve case management? Experts agree that maintaining focused, well-organized case conferences is the key. Case conferences assist in evaluating progress toward goals and adding new goals to meet patient needs. Improving your approach for case conferences is critical for your agency’s continued success.

Quality case management was the topic of a recent 60-minute webinar presented by home health executive consultant Jill Dyer, BSN, RN, HCS-D, HCS-O of J.I.D. Consulting & CodingEffective case conferences: the key to quality case management — now available to watch on demand. Now Jill answers some of the most popular questions asked during the webinar in this new FAQ document.

Get answers to these questions and many more:

  • Does CMS require clinicians or any disciplines to sign an attendance form for case conferences?
  • What is your recommendation for how often a patient's case should be discussed?
  • What's the rationale for having all team members present at case conferences?
  • Should case conference notes be kept in the patient's chart?

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Revenue Cycle Management

Recorded Oct 23, 2018

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Jill Dyer

Jill Dyer, BSN, RN, HCS-D, HCS-O is a senior-level home health executive with more than 30 years of progressive management experience. An accomplished nurse, Jill has fulfilled a wide variety of roles that inform her expertise as an industry consultant, including home health administrator, home health director of nursing, and nurse consultant for home health. Jill is also certified as a Home Care Coding and OASIS Specialist. Through her clinical knowledge as a nurse and extensive management experience, Jill brings a comprehensive and well-rounded perspective to her work as a consultant and educator.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the full continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 customer organizations around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. For more information, visit WellSky.com.

About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 customer sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by more than 30 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit www.WellSky.com.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.