Let's Solve Face-to-Face: A Proven Checklist for Success
with Arlene Maxim, RN of QIRT (Quality in Real Time) 
Webinar On-Demand

The Face-to-Face (F2F) requirement has been the most debated topic to hit home health in the last decade! Even with ongoing attempts at clarification and countless “Open Door Forums” and Q&A sessions by CMS, Face-to-Face remains among the top five denial reason codes in home health, as well as the cause of substantial lost revenue.

Want to solve Face-to-Face and get on with the business of home health?

Watch this free, on-demand webinar presented by the most trusted name in post-acute care, renowned consultant, Arlene Maxim, RN of QIRT (Quality in Real Time). If you attended Arlene’s recent webinar, A New Approach for Face-to-Face, this new webinar will be a deeper dive — addressing home health’s most common trouble areas.

Attend to learn:

  • How to succeed with Palmetto’s F2F checklist
  • The proper way agencies can support the F2F encounter via the plan of care certification and recertification
  • How to manage patients who do not have qualifying documentation of a F2F encounter
  • The rules about signatures, dates, and documentation
  • How to educate and prepare physicians

Don’t miss this opportunity to learn from one of home health’s most influential thought leaders!


Sharon S. Harder

Arlene Maxim, RN
 is Vice President of Program Development for Quality in Real Time (QIRT) based in Floral Park, New York. Arlene has served in various capacities from home care administrator to home care agency owner and home care consultant. She has designed and implemented management and educational programs for non-profit, hospital-based, and for-profit certified home care agencies. Arlene is a sought after speaker for educational programs related to OASIS, coding, clinical documentation, home care start-up, as well as a variety of other topics. Arlene is also the Vice Chair of the Association of Home Care Coding & Compliance (AHCC).

About Kinnser

Kinnser creates the software solutions that power post-acute care. Kinnser leads the industry by consistently delivering the smartest, most widely used solutions for home health, private duty home care, therapy and hospice. With an enduring focus on customer success, Kinnser helps post-acute care businesses reduce expenses, increase revenue, streamline processes and improve care. For more information, visit or call toll free 877.399.6538.
About the Presenter