FAQs from the Webinar:
What Surveyors Are Looking For Now:
Understanding the New Level 1 and 2 Standards for Home Health

By Jill Dyer, BSN, RN, HCS-D, HCS-O of J.I.D. Consulting and Coding

Home health surveys are changing. With the introduction of the new Conditions of Participation (CoPs) in January 2018, surveyors are now evaluating new standards. Your home health team needs to know what to look out for and how to succeed under new regulatory pressure.

Home health clinical expert Jill Dyer, BSN, RN, HCS-D, HCS-O shared her expertise in our recent webinar — What Surveyors Are Looking For Now: Understanding the New Level 1 and 2 Standards for Home Health — now available to watch on-demand. Now Jill adds valuable context to her original presentation in this new frequently asked questions document.

Get answers to your questions about:
  • The different survey types and what they each review
  • How to properly document complaints and report abuse allegations
  • Best practices for working with physicians to ensure compliance and quality care

Download and share this valuable resource with your home health team!



About the Author

Jill Dyer, BSN, RN, HCS-D, HCS-O of J.I.D. Consulting and CodingJill Dyer, BSN, RN, HCS-D, HCS-O is a senior-level home health executive with progressive management experience in home health. Jill was co-owner and administrator of a home health agency with more than 350 patients, a position in which she served from 2005 to February of 2012. Jill is certified as a home care coding and OASIS specialist, and is an accomplished nurse with 33 years of experience as a home health administrator, home health director of nursing, and nurse consultant for home health.

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About Kinnser

Kinnser creates the software solutions that power post-acute care. Kinnser leads the industry by consistently delivering the smartest, most widely used solutions for home health, private duty home care, therapy and hospice. With an enduring focus on customer success, Kinnser helps post-acute care businesses reduce expenses, increase revenue, streamline processes and improve care. For more information, visit kinnser.com or call toll free 877.399.6538.