Beyond Tolerance: How to Build Cultural Humility in Hospice Teams

Presented by hospice consultant, trainer, and author Rev. Dr. Carla Cheatham

Webinar On Demand

Your ability to connect with patients and families of all cultures, backgrounds, and beliefs is more than mere political correctness. It will make or break the trust and connection necessary for you to be effective in your work. Research indicates that simply improving knowledge about groups different from your own may impact attitudes, but only slightly. The route to true change is intergroup contact and the resulting self-reflection and change in perspective that it brings.

Watch this free webinar presented by renowned hospice consultant, trainer, and author Rev. Dr. Carla Cheatham.
With humor and authenticity, Rev. Cheatham invites us to abandon shame, consider our cultural biases, and explore practical ways to grow past them. This important work can improve outcomes and increase satisfaction — for your patients, your team, and yourself.

Attend to learn:

  • How cultural humility impacts outcomes and the care that patients and families receive
  • How to deepen your understanding of your own unconscious biases
  • Strategies to improve your cultural humility


Don't miss this important webinar from one of hospice’s most influential thought leaders!


About the Presenter

hospice consultant Rev. Dr. Carla CheathamRev. Dr. Carla Cheatham began in social services with an MA in Psychology, certification in trauma therapy, a PhD in Health & Kinesiology, and M.Div. before working 10 years as a hospice chaplain and bereavement coordinator. Carla is a national keynote speaker and consultant focusing on emotionally competent and resilient professionals and organizations, Section Leader for NHPCO’s Spiritual Caregivers Section, Chair of NHPCOs Ethics Advisory Council, Adjunct Professor at Seminary of the Southwest, and Affiliate Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books about resilience, the art of presence, grief, and end of life care.

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About Kinnser

Kinnser creates the software solutions that power post-acute care. Kinnser leads the industry by consistently delivering the smartest, most widely used solutions for home health, private duty home care, therapy and hospice. With an enduring focus on customer success, Kinnser helps post-acute care businesses reduce expenses, increase revenue, streamline processes and improve care. For more information, visit kinnser.com or call toll free 877.399.6538.