Frequently Asked Questions from the Webinar:
The 2018 Hospice Final Rule

By Beth Noyce, RN, BSJMC, HCS-D, COS-C, HCS-H of Noyce Consulting
and Sharon Harder, President of C3 Advisors, LLC

The new hospice final rule is here. CMS published their FY 2018 Hospice Wage Index and Payment Rate Update, and now hospices across the country must be prepared for the changes it mandates.

Beth Noyce and Sharon Harder shared their expert advice in our recent webinar — The 2018 Hospice Final Rule: New Insights from Clinical and Financial Perspectives — now available to watch on-demand. Now both experts add valuable context to their original presentation in this new frequently asked questions document.

Get answers to questions about:
  • The new Hospice Compare website and the data used to generate scores
  • What's different about CAHPS in the final rule
  • When hospices must cover maintenance medications

Download and share this resource with your hospice team now.

About the Authors

Beth NoyceBeth Noyce, RN, BSJMC, HCS-D, COS-C, HCS-H provides consulting, education, and auditing services to hospice and home health agencies, and affordable instant in-services for agencies at She has presented at UHPCO, NAHC, UAHC, DecisionHealth’s Coding Summit, and many other seminars. She has served as a MAC medical reviewer. Her work with DecisionHealth includes publishing in Diagnosis Coding Pro, helping edit the ICD-9 Coding Manual, authoring multiple ICD-10 courses, editing updates for the HCS-H credential study guide, and more.

Sharon HarderSharon Harder has over three decades of executive management experience in the health care industry. She has served in financial and operational leadership roles in a variety of health care organizations ranging from a major health care professional association to large post-acute health care providers. As President of C3 Advisors, LLC, Sharon engages with clients to develop and implement the strategic vision required to improve their profitability and competitive position in the rapidly transforming health care marketplace. Learn more at


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About Kinnser

Kinnser creates the software solutions that power post-acute care. Kinnser leads the industry by consistently delivering the smartest, most widely used solutions for home health, private duty home care, therapy and hospice. With an enduring focus on customer success, Kinnser helps post-acute care businesses reduce expenses, increase revenue, streamline processes and improve care. For more information, visit or call toll free 877.399.6538.