Survey Success
Creating and Maintaining a Culture of Vigilance 

The only thing more stressful than having surveyors show up on your agency's doorstep is having surveyors show up on your doorstep when your agency is unprepared. That's not just stressful, it can be disastrous.

Watch this webinar on-demand as noted healthcare consultants David Tapia, MBA, FACHE, FHIMSS (Exegete Healthcare International, LLC) and Jill Dyer, BSN, RN, HCS-D, HCS-O (J.I.D. Consulting) take you inside the home health survey process and give you strategies and tips for success.


  • How surveyors prepare before they come to your agency
  • Key characteristics of high-performing healthcare organizations
  • How to develop your agency's Survey Ready Plan

You never know when it's your agency's turn to be surveyed. Watch the webinar now and share with others at your agency!




   David Tapia

David Tapia, MBA, FACHE, FHIMSS is a Managing Partner at Exegete Healthcare International, LLC, a full service consulting firm providing solutions for today’s healthcare providers. He is a Fellow of the American College of Healthcare Executives (ACHE) and is Board certified in Healthcare Management. David is a sought-after speaker on healthcare issues and has extensive experience in strategic planning, promotional marketing, process improvement and IT solutions for healthcare.

Jill Dyer Jill Dyer, BSN, RN, HCS-D, HCS-O is a senior level Home Health Executive with progressive management experience in home health. Jill was co-owner and Administrator of a 350+ patient Home Health Agency, a position in which she served from 2005 to February of 2012. Jill is certified as a Home Care Coding and OASIS Specialist, and is an accomplished nurse with 33 years of experience as a Home Health Administrator, Home Health Director of Nursing, and Nurse Consultant for Home Health.

About Kinnser

Kinnser creates the software solutions that power post-acute care. Kinnser leads the industry by consistently delivering the smartest, most widely used solutions for home health, private duty home care, therapy and hospice. With an enduring focus on customer success, Kinnser helps post-acute care businesses reduce expenses, increase revenue, streamline processes and improve care. For more information, visit or call toll free 877.399.6538.
About the Presenters